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Tier 1 Help Desk Specialist — TS/SCI with Poly
Job in
Fort Meade, Anne Arundel County, Maryland, USA
Listed on 2026-08-03
Listing for:
CACI
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CACI is seeking a Tier 1 Help Desk Specialist to join our Fort Meade, MD team. Under supervision, you will assist users with government databases, software, and systems, focusing on first contact resolution of Help Desk tickets.
The role requires an active TS/SCI Fullscope poly and the ability to work an 8-hour shift during core hours. You will troubleshoot issues, document thoroughly, and guide customers toward timely resolutions while maintaining excellent customer service and communication
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