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Tier 1 Help Desk Specialist - TS/SCI Clearance
Job in
Fort Meade, Anne Arundel County, Maryland, USA
Listed on 2026-08-29
Listing for:
J&T
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
J&T is seeking a Level 1 Help Desk Specialist in Fort Meade to resolve tickets at the first level, triage to Tier 2, and generate monthly status reports. You will work with various IT systems, create and maintain user accounts, and document processes for efficient support.
The role requires experience in help desk operations, adherence to security procedures, and strong communication to provide updates and recommendations for improving documentation.
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