Release and Deployment Lead

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Full Time Fort Meade, MD, US

Salary Range: $85,000.00 To $ Annually

GES is seeking an experienced Release and Deployment Lead to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies. The Release and Deployment Lead will be responsible for Overseeing and managing the supervision of a minimum of 12 personnel. They will interface between the Team of Personnel and report to Leadership.

Provide input regarding the management activities and work closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions for MECM and Intune. CLEARANCE REQUIRMENT:
Must possess an active DoD Secret or above. (US Citizenship required)

• Start as soon as possible
• Tentative end date 30 November (pending contract status)

PRIMARY RESPONSIBILITIES:

• This position is on-site de, MD. The specific schedule may be adjusted based on mission and customer needs.
• Prepare, test, and deploy software updates using MECM/Intune Management Console.
• Skillset in Patching of servers & workstations from MECM and Intune.
• Remotely log into the end users' endpoint (desktops and/or servers) to perform technical software configuration, rebooting, and other actions.
• Provide support implementation,troubleshooting and maintenance support. Rapidly distinguish isolated user problems.
• Operate,maintain, validate, troubleshoot, and resolve issues associated with client agent health for all MECM/Intune solutions ensuring that collection management isoptimizedto minimize collection evaluation times.
• Guides strategy, engineering, design, and project management of multi-user computer platforms to include MECM and Intune.
• Troubleshoot and resolve complex endpoint hardware and software problems for multi- user computer platforms.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Establish comprehensive availability and capacity managementsolutionusing lessons learned for MECM/Intune Applications and packages.
• Develop solutions to complex technical issues and software remediation.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technicalassessmentand process improvement initiatives.
• Mentor Software Packagers (in problem resolution activities andresolvesmore complex technology issues.)
• Possess detailed knowledge of MECM and Intune todemonstratethe ability toleverageand appropriately integrate those technologies within the current On Prem and Cloud environments.
• Balances technology integration alternatives and recommends action with consideration to both technical efficiency and effectiveness.
• Develop andmaintaineffective working relationships with all areas of the organization,groupsand personnel.
• Coordinate with the Operations Lead, Ops functional team, and the government representatives to prioritize user feedback that builds framework for endpoint requirements.
• Implement flexible cross training to provide systems management, software packaging, training, IAVM & POAM, and testing.
• Create presentations and briefing status to key stakeholders.

Required Qualifications

• Bachelor’s degree and 8+ years of prior relevant experience;additional years of experience could be considered in lieu of a degree.
• Proven experience managing Client and Server system engineering resources supporting operations and sustainment teams.
• Possess and…