TSSCI Network Operations Watch Officer

Job Description

Insight Global is seeking a Network Operations Watch Officer for a mission-critical environment supporting government operations. This individual will serve as a key liaison between network operations, engineering teams, and leadership by monitoring and validating outage data impacting physical network infrastructure. The ideal candidate brings a strong understanding of the physical layer—including fiber, copper, circuits, and transport—and can quickly assess operational impact while communicating effectively with both technical and non-technical stakeholders.

This role operates in a 24/7 watch floor setting and plays a vital role in ensuring network reliability and situational awareness for mission success.

$40/hr to $43/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Active TS/SCI clearance
• Bachelors Degree and 2 YOE of networking experience or a total of 6 YOE
• Strong Network Operations background
• Solid understanding of physical layer networking
• Ability to review and validate ticket information
• Strong verbal communication skills (customer-facing with government/Battle Captain)
• Experience in a NOC / Watch Floor environment
• Ability to assess and communicate operational/mission impact Experience in DISA / DoD network environments
• Background in:
  Transport Network Technician roles, Circuit provisioning/support or Telecommunications infrastructure
• Familiarity with automated ticket ingestion systems
• Experience updating operations boards / dashboards
• Prior exposure to mission-critical outage management