Quality Specialist

Contract Quality Specialist

Serve as a Contract Quality Specialist responsible for developing, coordinating, implementing, and monitoring the contract compliance program and surveillance systems for support of U.S. Cyber Command (USCYBERCOM) contracts.

Responsible for developing and executing the Quality Assurance Surveillance Plans on a worldwide basis for contracts or agreements established by USCYBERCOM.

Serve as technical expert and advisor to leadership, staff and contracting officers on matters of contract-compliance and surveillance.

Develop processes and indicators used to determine contractor risk and compliance to contract quality and reliable service requirements.

Responsible for developing and implementing the overall quality assurance strategy to assess the effectiveness of contractor-performed services for compliance, service, and quality assurance.

Analyze data and performs objective reviews of the quality assurance program to verify adequacy, effectiveness and compliance with regulations and policies.

Provide oversight, technical direction, and mentorship to the operational unit Contracting Officer Representatives (CORs) and technical monitors (TMs) to ensure adequate surveillance and oversight methodologies.

Review government and contractor failures, develops facts, analyzes trends, and provides reports to commands and agencies for corrective action to continuously improve the quality program.

Interpret, formulate, and apply acquisition, logistics, quality assurance, and Contracting Officer Representatives (COR) policies/procedures, government/industry standards and Federal Acquisition Regulations to develop and implement a contract quality assurance surveillance program.

Assist Contracting Officers and Contracting Officer Representatives (CORs) with determining contractor effectiveness and conformance to contractual requirements.

The employee may be recalled to duty, may be required to work other than normal duty hours, which may include evening, weekends, and/or holidays, and may be required to work overtime.