Bilingual Customer Advocate; Spanish/English
Job in
Fort Mill, York County, South Carolina, 29715, USA
Listed on 2026-02-28
Listing for:
RoundPoint Mortgage Servicing LLC
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
A financial services firm is seeking a Bilingual Customer Service Specialist in Fort Mill, SC. This role involves delivering proactive support to customers facing delinquency, guiding them through financial recoveries with empathy and urgency. Key responsibilities include diagnosing issues, managing the resolution process, and ensuring compliance with regulations. Applicants should be fluent in Spanish and English, possess strong communication skills, and demonstrate a reliable customer service mindset.
This role offers a chance to make a meaningful impact on clients' lives.
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