Strategic Customer Support Representative - Temporary Walls
Listed on 2026-09-16
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Strategic Customer Support Representative
Sunbelt's Strategic Customer Support Representative is equipped for success so we can make it happen for our customers. The Strategic Customer Support Rep, Flooring, will be empowered to serve as a point of contact for our Flooring customers. It will be your priority to understand the customer's needs, provide equipment rental solutions via customer work order management systems. The primary goals of this position are to maximize sales revenue and to exceed the expectations of our customers by providing exceptional customer service.
Success will be measured by your ability to help support the achievement of the business goals. You share accountability and play an integral role in driving sales, ensuring positive customer experience, achieving operational excellence and maintaining the highest level of customer satisfaction.
Education or experience that prepares you for success:
- 2+ years of experience in a customer service role required
- Knowledge/Skills/Abilities you may rely on:
- Learning new software systems (Wynne, Accelerate, etc.)
- MS Office Suite (including Excel)
- Wynne (AS400)
- Work order management platforms
- Equipment rental
- Supply chain
- Safety is key to our culture:
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
We value an inclusive and diverse workplace:
Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Do you have any of these titles on your resume? Related experience may include:
Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator
Base Pay Range: $17.75 - 23.72
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).