Customer Care Advocate: Loss Mitigation & Claims
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Round Point Mortgage Servicing LLC in Fort Mill, SC is seeking a Customer Service Specialist 3 to act as front-line advocate for customers, including 60+ delinquent, loss mitigation, and insurance claim navigation, delivering proactive support with urgency and empathy.
The role reports to the Customer Service Supervisor and requires building cross-functional relationships, precise records, and adherence to regulatory guidelines while guiding customers toward financial recovery.
Are you ready to take on the Customer Care Advocate:
Loss Mitigation & Claims role at Round Point Mortgage Servicing LLC?
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Care Advocate:
Loss Mitigation & Claims role in the description above.
We appreciate your interest in this position.
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