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Senior Customer Care & Loss Mitigation Specialist

Job in Fort Mill, York County, South Carolina, 29715, USA
Listing for: Two Harbors Investment Corp.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 3 in Fort Mill, SC. You will be a front-line advocate supporting customers who are 60+ delinquent or navigating loss mitigation and insurance claims, guiding them toward financial recovery with urgency and empathy.

You will report to the Customer Service Supervisor and collaborate across lines of business to ensure clear, trusted interactions while maintaining accurate records and regulatory compliance.

The following role is for a Senior Customer Care & Loss Mitigation Specialist with Two Harbors Investment Corp.

We appreciate your interest in this position.

Join Two Harbors Investment Corp. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Customer Care & Loss Mitigation Specialist role at Two Harbors Investment Corp., based in Fort Mill, SC, United States.

Position Requirements
10+ Years work experience
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