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Client Success & Retention Specialist

Job in Fort Mill, York County, South Carolina, 29715, USA
Listing for: Mood Media
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below

Mood Media is seeking an Account Management Specialist in Fort Mill, SC to strengthen client relationships and drive retention across Mood's product offerings. You’ll educate business owners on Mood’s services and act as a trusted advisor to reduce churn and support cross-selling opportunities.

The role focuses on re-contracting, resolving client concerns, and collaborating with internal teams to deliver value. A 4-year degree or equivalent experience in sales or customer service is expected.

This is a genuine position to take on the Client Success & Retention Specialist role at Mood Media.

This opportunity is for the Client Success & Retention Specialist role at Mood Media.

We are seeking a motivated Client Success & Retention Specialist to join Mood Media in Fort Mill, SC, United States.

Consider building your career as a Client Success & Retention Specialist at Mood Media.

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