Customer Application Engineer

Inside the Role

Provide Application Engineering (Sales Engineering) support for Truck Sales Order validation and processing; support and create product data used for Truck Sales Order creation and processing such as vehicle, component, and option weight estimates and order processing tools relating to component application guidelines. Also receive, review, and interpret upcoming product changes with respect to product data creation and maintenance.

Position offers a starting salary range of $71,000 - $91,000 USD.

• Annual bonus program
• 401k company contribution with company match up to 6% plus non‑elective company contribution of 3‑7% depending on age
• Starting at 4 weeks paid vacation
• 13+ calendar holidays
• 8 weeks paid parental leave
• Employee assistance program
• Comprehensive healthcare plans and wellness programs
• Onsite fitness (at some locations)
• Tuition assistance
• Volunteer paid time off
• Short‑term and long‑term disability plans

• Receive, interpret, and implement upcoming product changes that impact product definition data (weights, application guidelines, and other data structures) to support accurate and timely quote and order processing and to ensure Truck Sales Orders meet customer expectations.
• Provide, maintain, and support analytical tools and resources, such as calculation spreadsheets and programs, to support accurate and timely quote and order processing and to ensure Truck Sales Orders meet customer expectations.
• Liaise with various DTNA departments (Marketing, Product Engineering, Spec Pro) and certain suppliers to interpret, implement, and improve vehicle related product data and component application guidelines to support accurate and timely quote and order processing and to ensure Truck Sales Orders meet customer expectations.
• Support Order Development Teams, dealers, and certain customers with vehicle performance and tare weight estimates.
• Support Compliance and Regulatory Affairs with vehicle regulatory conformance as affected by application related product data and information.
• Assist with training other CAE personnel in relation to Application Engineering (Sales Engineering) functions and proficiencies.
• Create/maintain documentation required to define and support the job function such as Work Instructions and other business records.

• BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree. Engineering/Technology (BS Engineering or BS Engineering Technology) focus is preferred.
• Able to effectively communicate verbally, with emails, and by way of official letters and reports.
• Strong interpersonal communication ability.
• Ability to review and interpret data and information utilizing spreadsheets and equivalent reports.
• Ability to read and interpret Technical Documentation such as part drawings, assembly drawings, and Bills of Material (BOMs).
• Strong Mechanical Aptitude:
  Must be able to visualize how mechanical systems and structures are assembled and how they function based on part drawings and assembly drawings.
• Ability to apply basic statics (rigid body mechanics) to resolve force/load/weight distributions on simple structures.
• Basic proficiency with Microsoft Excel, Microsoft Word, Microsoft Outlook.

• Basic proficiency with Excel VBA programming.

This position is open to applicants who can work in (or relocate to) the following location(s)- Fort Mill, SC US. Relocation assistance is not available for this position.

Hybrid (4 days per week in-office / 1 day remote).

• This position is not open for Visa sponsorship or to existing Visa holders.
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application.
• Final candidate must successfully complete a criminal background check.
• Final candidate may be required to successfully complete a pre‑employment drug screen.
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions.
• EEO - Disabled/Veterans.

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at  or toll free . For TTY/TDD enabled call  or toll free .