Records Management Specialist

Overview

The Records Management Specialist is responsible for lien release activities, intake of collateral files & documents, pulling & tracking trailing docs, ordering from/submitting to offsite storage, scanning collateral documents, and returning files to the custodian.

• Assist with lien release process to include monitoring lien release inbox, clearing chain of titles, resolving lien release issues, and working lien release tasks and reports.
• Prepare lien release documents for specified subservicing clients and ensure timely county recordation
• Ensure paid-in-full loan documents are processed in accordance with state requirements
• Read incoming documents to determine how they should be classified and where they should be shipped or filed
• Prepare and scan documents into imaging repository system
• File documents in appropriate filing locations and create accurate manifests
• Ensure all original documentation is tracked in appropriate trackers
• Redact documents if required for audit
• Request documentation to/from offsite storage
• Return original documentation to appropriate document custodian upon request
• Prepare and ship necessary documents to document custodian
• Process post-closing documents by creating manifests, prepping documents according to agency requirements, and shipping to appropriate document custodians
• Assist with production and other projects as needed

• Intermediate computer skills, including Microsoft Office products
• Working knowledge with Microsoft Excel
• Strong oral and written communication skills
• Problem-solving skills, identify issues and concerns and participate in solutions
• Able to maintain confidentiality
• Strong organizational skills; detail and accuracy oriented
• Able to work in a team environment
• Able to work under strict deadlines and meet/exceed goals
• Able to understand and prioritize tasks according to urgency
• High School Diploma or GED equivalent

• 1-2 or more years of mortgage servicing experience
• Knowledge of mortgage related documents
• MSP loan servicing system experience/knowledge

• Ability to communicate effectively through speech and hearing, both in-person and over the phone.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Round Point Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, Round Point was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and Round Point capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

• Fort Mill, SC

• Regular

• No