Implementation Coordinator

Are you an Implementation Coordinator with minimum 2 years client customer service, claims, or other insurance experience in the healthcare industry? If so, we have an excellent opportunity for a highly motivated professional to be a part of our growing team!

We are on a mission to improve health and stabilize insurance costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country’s largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture — ask our employees — they have agreed that we are a Top Workplace since 2013.

As an Implementation Coordinator, you will be responsible for managing the implementation project of onboarding new business and renewing existing business for all products in a professional and timely manner and ensuring that members and clients have the needed information for their KBA administered products. The Implementation Coordinator will work with internal departments and external parties to make sure all necessary information is completed and submitted for the internal departments to set up and implement the new and renewing clients.

• Minimum 2 years client customer service, claims, or other insurance experience in the healthcare industry (TPA, Fully Insured) preferred.
• Minimum education:
  
  high school diploma or GED.
• Must possess strong and effective communication skills, both written and verbal.
• Proficient in Salesforce, Zoom and Microsoft Office products (Excel, Word, Access, Outlook).
• Skilled in creating presentation materials and presenting in meetings with clients, brokers, and internal departments.
• Ability to be detail oriented, meet deadlines and prioritize tasks.
• Ability to organize, track and report multiple tasks.
• Problem solving and troubleshooting issues.
• Skilled proactive and critical thinking.
• Works well in a group/people and team oriented.
• Ability to manage competing priorities and tight deadlines.
• Strong organizational and analytical skills.

If you are unable to complete an application for Implementation Coordinator position due to a disability, contact Human Resources by calling  to ask for an accommodation or an alternative application process.

All qualified applicants for the Implementation Coordinator position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.