Sr. Manager, Programs; ICM

THE TEAM YOU WILL BE JOINING

• Large, highly successful national organization with a strong growth trajectory.
• Business-critical technology team supporting enterprise compensation, sales operations, and internal business partners.
• Collaborative environment where technology, data, reporting, and business process all intersect.
• Organization that values strong internal service, process improvement, and scalable systems support.

• Corporate opportunity based in the greater Charlotte / Fort Mill market.
• Hybrid or onsite expectations to be discussed during the interview process.

• Opportunity to support a high-visibility incentive compensation platform tied directly to business performance.
• Exposure to both business stakeholders and enterprise technology teams.
• Ability to help configure, improve, test, and support scalable compensation processes.
• Strong platform for someone who enjoys systems, data integrity, reporting, process improvement, and cross-functional problem solving.
• Career opportunity within a stable, growing, national organization.

• This role helps support and improve the technology behind incentive compensation plans across the organization.
• Serves as a power user and key partner to business and technology teams.
• Translates business needs into technical requirements and system configuration.
• Supports automation, data extraction, data transformation, testing, documentation, and issue resolution.
• Helps ensure the incentive compensation platform is accurate, scalable, compliant, and aligned with business rules.
• Plays an important role in maintaining data integrity and supporting users across the organization.

• Experience supporting, configuring, or improving an incentive compensation management platform such as ICM, Motivator, Varicent, Xactly, Oracle ICM, or a similar system. (Oracle ICM strong preference)
• Strong analytical background with the ability to translate business requirements into technical requirements.
• Experience working with HR, IT, sales operations, finance, compensation, or enterprise business applications.
• Ability to write logical queries, build complex Excel formulas, and support calculations/reporting.
• Comfortable performing QA testing, troubleshooting system issues, identifying root causes, and recommending process or system improvements.
• Strong documentation skills and ability to communicate technical concepts clearly to non-technical business partners.
• Highly organized, adaptable, and able to manage multiple priorities, deadlines, and special projects.
• Bachelor’s degree in Business, IT, Computer Science, or equivalent professional experience preferred.

#remote Open