Lead, IT

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Technical Lead serves as a technical point of contact within Supply Chain IT for project development initiatives and multiple end‑user groups with a focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

• Interpretation of functional and non‑functional requirements
• Technical solutions including design, patterns and understanding system architecture
• Coordinate with the development teams, cross functional teams and vendors
• Stability and health of solutions delivered
• Support production issues where applicable

• Lead technical teams, including portfolio/cross‑functional and vendor teams
• Interact with Business partners to understand their needs; perform feasibility
• Hands on with code reviews and unit testing
• Support system integration testing and user acceptance testing
• Design interfaces, applications and reports
• Visualize what‑if scenarios and potential failures and ensure adequate monitoring and notification is in place as part of the solutions built
• Generate/ensure documentation for all work completed
• Clear understanding and implementation of performance and scalability testing
• Analyze and research to identify the best technical solution to a business problem
• Configure, develop and modify IT applications
• Problem solving including database/application/UI performance tuning
• Deploy packages progressively through development, staging and production environments

• Understand department policies with regards to warranty period support and assist production support team with troubleshooting and de‑bugging of production issues as needed
• Understand and follow SDLC standards

• Building Effective Teams
• Developing Talent
• Collaboration

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

• Java, Spring, .Net Frameworks
• Oracle/SQL server Databases
• Database Administration knowledge is a plus
• WMS Knowledge
• Splunk, Dynatrace, TOSCA, HP Performance Center
• REST API, Mulesoft Integrations
• Experience in Angular/ User interface development

• Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain or Retail IT field
• Bachelor's Degree in business, IT or any related field
• Proven knowledge in distribution center operations and processes
• Experience with Warehouse Management/controls Systems
• Knowledge of Microsoft Visio, Word, Excel and Power Point
• Good written and oral communication skills
• Hands on application development experience
• Hands on performance testing/tuning, test automation tools
• Hands on experience in REST API, SOAP based API, Mule Soft is a plus.
• Experience working with IT Monitoring and Change Management…