ServiceNow Developer

Service Now Developer – IT Asset Management (Regulatory Program)

Austin, TX/Fort Mill, SC (Hybrid). 12+ month contract (W2 ONLY, NO C-C).

We are seeking a qualified and self‑motivated Service Now Developer to support the execution of a regulatory‑driven IT Asset Management (ITAM) program. This role will develop and maintain Service Now capabilities across multiple work streams including Hardware Asset Management (HAM Pro), Software Asset Management (SAM Pro), and CMDB. The developer will partner closely with ITAM Process Owners, Risk, Compliance, and Internal Audit to deliver regulator‑ready, auditable solutions.

• Design, configure, and develop solutions within Service Now SAM Pro, HAM Pro, and CMDB.
• Support regulatory‑aligned asset inventory, lifecycle tracking, and attestation requirements.
• Build and maintain integrations between Service Now and discovery/source‑of‑truth platforms including:
  • Armis Centrix
  • Service Now Discovery
  • SCCM / Intune
  • Jamf
• Develop integrations using:
  • Integration Hub
  • REST/SOAP APIs
  • MID Server
• Configure:
  • CMDB Identification & Reconciliation Engine (IRE)
  • CSDM
  • Data certification workflows
• Develop:
  • SAM Pro normalization & reconciliation logic
  • License metric automation
  • HAM Pro lifecycle states, models, and audit logic
• Build Service Now platform functionality including:
  • Business Rules
  • Client Scripts
  • UI Policies
  • ACLs
  • Flow Designer
  • Scoped Applications
• Produce technical documentation, update sets, and Automated Test Framework (ATF) artifacts.
• Partner with Business Analysts and Project Coordinators to translate requirements into technical solutions.
• Support UAT, defect resolution, and project delivery.
• Provide audit evidence supporting regulatory reviews, control validation, and remediation activities.

• 5+ years of Service Now development experience.
• Minimum 3 years working with:
  • SAM Pro
  • HAM Pro
  • CMDB
• Strong JavaScript and Service Now platform development experience including:
  • Glide APIs
  • Business Rules
  • Client Scripts
  • UI Policies
  • ACLs
  • Flow Designer
  • Scoped Applications
• Experience with:
  • CMDB design
  • CSDM
  • IRE
  • Data quality and certification frameworks
• Experience integrating Service Now with discovery and endpoint management platforms using:
  • Integration Hub
  • REST/SOAP
  • MID Server
• Service Now Certified System Administrator (CSA) required.
• Experience supporting regulatory IT Asset Management or IT General Controls (ITGC) initiatives.
• Experience in regulated industries such as:
  • Financial Services (strongly preferred)
  • Healthcare
  • Other highly regulated environments
• Familiarity with:
  • Audit evidence
  • Change management
  • Segregation of duties
• Strong communication and stakeholder management skills.
• Experience on current Service Now releases (Yokohama, Zurich, or newer).

• Additional Service Now
  
  Certifications:
  • Certified Application Developer (CAD)
  • CIS‑SAM
  • CIS‑HAM
  • CIS‑Discovery
• Experience with:
  • Armis Centrix
  • Axonius
  • Other enterprise SAM tools
• Knowledge of SOX IT General Controls.
• Experience supporting Internal or External IT Audits.
• Experience with:
  • Automated Test Framework (ATF)
  • CI/CD for Service Now

• Hardware Asset Lifecycle & Inventory
• Software Asset Management & License Compliance
• CMDB Data Quality & CSDM Alignment
• Discovery & Integration Expansion
• Audit Evidence Automation
• Regulatory Control Attestation

$49.00

$70.00

Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• Met Life Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note:

Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer.…