Senior Director, IT

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail supply chain.

This role oversees a cross-functional team of IT managers, engineers, analysts, architects, and external partners to design, develop, deploy, and support solutions that improve end-to-end supply chain performance. The Senior Director serves as a trusted partner to Supply Chain, IT, and Executive Leadership to ensure technology solutions align with business goals and deliver measurable value.

• Define and help develop the multi-year technology strategy for retail supply chain capabilities including those support warehousing operations.
• Partner with business executives to translate organizational goals into scalable, data-driven technology initiatives.
• Prioritize investments based on ROI, operational impact, and long term enterprise value.

• Lead, mentor, and develop a high-performing team across application development, engineering, and architecture.
• Build a culture focused on system stability, quality delivery, innovation, continuous improvement, and operational discipline.
• Own team capacity planning, vendor relationships, performance management, and project budgets

• Oversee end-to-end delivery of supply chain initiatives, ensuring execution excellence ensuring on-time, on-budget execution with high quality
• Establish and enforce SDLC, Dev Ops, and agile delivery frameworks.
• Manage large-scale implementations. Proven track record and ability to balance desired solution end-state within program constraints and with a pragmatic lens.

• Ensure uptime, reliability, and performance of mission critical systems supporting supply chain operations.
• Oversee SLAs, incident management, root-cause analysis, and continuous operational improvements.
• Maintain compliance with IT security, data governance, audit controls, and SOX requirements.

• Serve as a key IT technology partner for retail supply chain leadership.
• Facilitate alignment between business functions, IT teams, and external partners.
• Communicate technology impacts, risks, and recommendations to senior leadership and executive committees.
• Translate business needs into scalable technology solutions that improve speed, efficiency, and customer experience.

• Identify and champion modern tools and technologies including automation, robotics, predictive analytics, AI/ML, and digital twins.
• Lead proof-of-concepts with clear ROI targets, converting successful pilots into enterprise deployments.

• Building Effect Teams
• Developing Talent
• Collaboration

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

• Dealing with Ambiguity
• Ability to Build Strong Relationships

• Undergraduate degree in information systems, computer science, or a related technical discipline preferred.
• 15+ years of IT experience with at least 10 years leading managers and medium-to-large technology delivery organizations.
• Deep experience and demonstrated success delivering strategic, large-scale retail supply chain systems, including those supporting DC operations.
• Strong analytical ability, judgment and problem analysis techniques.
• Strong leadership,…