Principal Risk Analyst-ServiceMac

Risk Management Program Leader

Leads the efforts of Risk Management programs and managing department processes. Identifies and addresses future concepts and implements best practices.

Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement. Develops resolution to critical issues and complex design matters.

Assists in building and managing the tool and workflow of computer operating systems such as the Governance, Risk and Compliance (GRC) vendor software.

Manages and tracks risks such as Incident Management, Operational Risk, Business Disruption, Information Security, Data Protection, Compliance Risk and Event Management.

Collaborates with management and personnel to optimize risk assessment and scope development. Consolidates results of assessments and reports to management.

Creates Risk scorecards and other metrics.

Proactively engages stakeholders to mitigate risk. Offers risk mitigation, remediation, and implements process improvement solutions to stakeholders and management.

Sets and manages tight deadlines for key deliverables.

Provides proactive input into the continual improvement of processes and solutions.

Delivers fact-based findings and recommendations. Escalates issues identified during review and analysis to stakeholders.

Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

Strong knowledge of operational and regulatory risk controls, concepts and practices

Experience in the mortgage origination and servicing industry and a familiarity with concepts and terminology

Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

Strong knowledge and experience in building workflows, process maps, and business requirement documents

Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units

Presentation and facilitation skills

Excellent client service skills

Excellent organizational, analytical and documentation skills

Attention to detail

Excellent written and verbal communication skills

Excellent interpersonal, relationship-building and teamwork skills

Self-motivated; self-starter

Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks

Proficient in Microsoft Word, Excel and Power Point

Pay Range: $97,700.00 - $ Annually