Sr. Scrum Master

One of our Premier clients is looking for a Sr. Scrum Master. The purpose of ACDC is to enable agile best practices and drive planning and execution activities that unlock the flow of value and create transparency into capacity across the organization. ACDC supports Agile product delivery, by providing services to business partners and Agile Delivery Teams. ACDC manages a suite of services that includes support, delivery, implementation, and monitoring to ensure the efficient execution of key initiatives for internal customers.

The Scrum Master II is responsible for guiding 2-3 team(s) through the use of Agile / Scrum practices and values for the purpose of delivering quality products and solutions to the organization. This role must build trusted relationships with the team and with their stakeholders (Product Managers, Solutions Managers, etc.) to ensure that the needs of all team members are being met.

• Planning & Time Management
• Risk & Issue Management
• Stakeholder Management
• Governance
• Benefits Management

The Scrum Master II works closely with Product Owners, Scrum Master I, Delivery Coordinators, and Release Train Engineers. This role reports directly to the Release Train Engineer.

• Ensure the team follows standard Agile processes while identifying opportunities for improvement.
• Facilitate team in defining Working Agreements, Definition of Ready, Definition of Done and then ensures those agreements are upheld.
• Facilitate Agile ceremonies: daily stand-up (scrum) meetings, retrospectives, demos, backlog grooming / refinement, backlog sizing, and sprint planning.
• Understand and use a variety of techniques to continuously optimize ceremonies and team participation and engagement.
• Identify and help to remove impediments, elevate impediments to the product and solutions manager, recommend ways to resolve impediments, and influence leadership to act on these recommendations.
• Help team inspect and adapt process through retrospectives, data / metrics tracking, and creating a safe, trusting environment with space to grow.
• Coaching the team to higher levels of performance.
• Assist with internal and external communication and improving transparency by creating visible information radiators (burn-downs, velocity chart, etc.), dashboards, and demos.
• Provide metric reports to assist in product roadmap planning.
• Facilitate getting the work done without coercion, assigning, or dictating the work directly.
• Facilitate discussion, decision-making, and conflict resolution.
• Observe team interactions and use emotional intelligence to discuss observations in a safe, trusting environment.
• Support product planning by participating in release planning discussions.
• Support execution through understanding of priority and sequencing required to deliver efficiently.
• Guide team in commitment making and sprint completion.
• Hold team (Product, Development, QA, and team members) accountable for delivery commitments.
• Help team identify when commitments are at risk and assist team with solutioning to ensure commitments are met.
• Be an agile subject matter expert and provide strategic influence with the product / business and other engineering organizations.
• Ensure team’s backlogs are sufficiently full at all times (at minimum 3-4 sprints worth of work defined).
• Practice servant-leadership and promote learning in others by building relationships with cross-functional stakeholders, communicating information, and providing advice to drive efforts forward.
• Influence team members within assigned unit adapting to competing demands and new responsibilities.
• Provide feedback to others including upward feedback to leadership and mentoring junior team members.
• Conduct or oversee business-specific efforts by applying expertise in subject area.
• Partner internally and externally to make effective decisions solving complex problems, escalating high priority issues or impediments as appropriate, monitoring progress and results, and recognizing and capitalizing on improvement opportunities.

• Agile Coaching – Coaches the Agile delivery team on Agile mindset and methodologies,…