Trading Support Specialist
Listed on 2026-09-21
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IT/Tech
Technical Support, HelpDesk/Support
Description
Supporting advisors and internal trading teams during platform conversion
Assisting with model management, assignments, restrictions, equivalents, portfolio rebalancing, and block trading workflows
Delivering training through webinars, demonstrations, office hours, appointments, and inbound calls
Explaining workflow differences between Commonwealth and internal systems
Reviewing conversion data to identify setup issues and missing information
Researching and documenting advisor, account, model, and system questions
Escalating complex issues to business and technology partners
Updating FAQs, guides, job aids, and training materials
Tracking issues and ensuring resolution through completion
Supporting testing, defect tracking, and post-conversion stabilization efforts
Maintaining knowledge of investment products and trading methodologies
Collaborating with Trading, Technology, Product, Operations, Training, and Conversion teams
AdditionalSkills & Qualifications
FINRA Series 7 (strongly preferred)
Knowledge of mutual funds, equities, ETFs, and options
Model-based portfolio management experience
Portfolio rebalancing experience
Trading instructions, restrictions, and equivalents experience
Experience supporting advisors by phone
Platform onboarding and training experience
Conversion, acquisition, or implementation support experience
Data review and reconciliation experience
QA/UAT testing and defect tracking experience
Client Works Rebalancer experience
Advisor
360 experience
BETA experience
Model Hub experience
Other trading or portfolio management platform experience
Job Type & LocationThis is a Contract position based out of Fort Mill, SC.
Pay and BenefitsThe pay range for this position is $32.00 – $38.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan — Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Fort Mill,SC.
Final date to receive applicationsThis position is anticipated to close on Sep 12, 2026.
About TEKsystemsWe’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy,…
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