Field Service Engineer

• Location 3318 Lakemont Boulevard,Suite 103,Fort Mill, SC, 29708,United States
• Relocation Expense Covered No
• Employee Type Exempt- FT
• Required Degree NONE
• Travel 90%
• Manage Others No

Description

Location:

Fort Mill / Charlotte Metro Area

Employment Type:

Full-Time

Business Unit:
Automation

Travel:
Extensive travel throughout North & South Carolina

Join E.W.P. Group's Industrial Automation Team

As a Field Service Technician – Water & Wastewater Automation, you'll work hands-on with PLCs, SCADA systems, instrumentation, VFDs, and electrical controls at municipal water and wastewater facilities throughout North and South Carolina.

Every day brings a new challenge—from startup and commissioning to troubleshooting critical systems that keep communities running.

E.W.P. Group is seeking an experienced, technically skilled Field Service Technician based in the Fort Mill / Charlotte metro area to support customers throughout the Carolinas. This role is ideal for someone who enjoys solving technical problems in the field, working directly with customers, and having the independence to get the job done while being supported by an experienced engineering and project management team.

• 100% employee-owned company through our Employee Stock Ownership Plan (ESOP)
• Competitive base salary plus incentive earnings
• Company vehicle
• Paid travel expenses
• Stable municipal customer base
• Work with leading industrial automation technologies
• Independence in the field with strong engineering and project management support
• Long-term career growth

• Install, start up, and commission electrical control panels and automation systems
• Troubleshoot PLC, HMI, SCADA, instrumentation, and communication systems
• Diagnose electrical and control-system issues using schematics, wiring diagrams, and test equipment
• Perform preventive maintenance and respond to customer service needs
• Configure, calibrate, troubleshoot, and maintain field instrumentation, including:
  • Flow meters
  • Level transmitters
  • Pressure transmitters
  • Analytical instruments
  • Variable Frequency Drives (VFDs)
• Document service activities and prepare detailed field service reports
• Train customers in equipment operation and basic troubleshooting
• Maintain a safe work environment and follow applicable company and customer safety procedures
• Communicate effectively with project managers, engineers, contractors, and customers
• Represent E.W.P. Group professionally while working independently at customer sites

• Associate degree in Electrical Technology, Industrial Maintenance, Mechatronics, or a related technical field, or equivalent relevant experience
• 3+ years of field service, industrial electrical, controls, instrumentation, or automation experience
• Ability to read and interpret electrical schematics, wiring diagrams, and P&IDs
• Working knowledge of:
  • PLC systems such as Allen-Bradley, Siemens, Schneider, or similar platforms
  • HMI and SCADA systems
  • Industrial Ethernet and communication protocols
  • Motor controls and VFDs
• Strong electrical and controls troubleshooting skills
• Strong problem-solving and analytical abilities
• Ability to work independently in the field while coordinating effectively with engineering and project teams
• Strong customer-service and communication skills
• Valid driver's license and acceptable driving record
• Ability and willingness to travel extensively throughout North and South Carolina, including overnight travel

• ISA Certified Control Systems Technician (CCST) Level I certification
• Experience in municipal water or wastewater treatment facilities
• Experience with instrumentation calibration, troubleshooting, and repair
• Familiarity with Rockwell Automation products
• Experience with Ignition, Factory Talk View, Wonderware