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IT Helpdesk Specialist : Frontline Tech Support

Job in Fort Mitchell, Kenton County, Kentucky, 41000, USA
Listing for: Drees Homes
Full Time position
Listed on 2026-05-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Specialist I: Frontline Tech Support

Drees Homes is seeking a motivated and customer‑focused Customer Support Specialist I in Fort Mitchell, Kentucky. You will provide first‑level technical support to end users, assisting with hardware and software issues, excelling in a fast‑paced technical environment.

Key responsibilities include managing incidents in the IT ticketing system and troubleshooting various tech issues. The position offers benefits including medical coverage, 401(k), and tuition reimbursement.

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