Community Engagement Coordinator

The Community Engagement Coordinator serves as a key liaison between the organization and the community, fostering relationships that advance the organization’s mission and visibility. This position reports to the Director of Advancement and is responsible for coordinating volunteer engagement efforts, developing community partnerships, supporting outreach initiatives, and serving as a spokesperson and ambassador for the organization to strengthen community awareness, volunteer involvement, and overall organizational support.

• Actively recruit, welcome, and compliantly onboard individuals, students, professionals, community groups, and others to share their time and talents in support of DCCH’s organizational needs.
• Develop meaningful volunteer engagement opportunities that foster connection to DCCH’s mission and encourage ongoing participation.
• Serve as the primary point of contact for all volunteers, cultivating strong relationships and ensuring an engaging, rewarding, and well-supported volunteer experience.
• Match volunteers’ skills, interests, and availability with meaningful opportunities that meet organizational needs and provide pathways for deeper involvement and leadership.
• Maintain consistent communication with volunteers through email, phone, events, newsletters, and other engagement channels.
• Monitor volunteer participation, engagement, and retention, and implement strategies to strengthen long-term volunteer involvement.
• Recognize and celebrate volunteer contributions through personalized communications, appreciation activities, events, and other stewardship efforts.
• Serve as the liaison between volunteers and internal staff, gathering feedback, addressing concerns, and identifying opportunities to improve both the volunteer experience and organizational effectiveness.
• Maintain accurate and up-to-date volunteer records, engagement activity, and related information in the organization’s volunteer database.

• Coordinate with the Director of Advancement and President / CEO to cultivate and strengthen relationships with current and prospective donors through personalized communication, outreach, events, and meaningful mission-focused engagement opportunities.
• Serve as a consistent point of contact for donors, fostering positive and lasting relationships and ensuring a responsive, welcoming, and engaging donor experience.
• Develop and coordinate opportunities for donors to connect with DCCH’s mission, programs, and impact and deepen their understanding of how their support makes a difference.
• Work with Director of Advancement to implement identified opportunities to increase donor engagement, involvement, and long-term commitment to DCCH.
• Partner with leadership and other staff to support donor cultivation, solicitation, stewardship, and growth and retention strategies.
• Maintain accurate and up-to-date donor records, communications, interactions, and engagement activity in the Donor Perfect database to allow for timely acknowledgments, personalized communications, recognition, impact updates, and meaningful follow-up.

• Serve as an ambassador for DCCH, effectively communicating its mission, programs, and impact to volunteers, donors, community members, partners, and other stakeholders.
• Develop and maintain meaningful relationships with community organizations, businesses, civic groups, schools, professional organizations, and other community stakeholders.
• Coordinate and oversee community outreach activities, events, volunteer opportunities, and engagement initiatives that connect individuals and organizations with DCCH’s mission.
• Collaborate with the Special Events &…