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Tier 2 Data Support Lead - Customer Care & Process Coach
Job in
Fort Morgan, Morgan County, Colorado, 80701, USA
Listed on 2026-07-09
Listing for:
Viaero-Wireless
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Viaero-Wireless is seeking a Tier 2 Technical Support Lead in Fort Morgan, Colorado. In this role, you will oversee the Tier 2 Support Team's operations, assist supervisors, handle escalated requests, and ensure exceptional service to customers.
Your responsibilities include managing customer disputes, submitting reports, and providing feedback to improve support processes. The ideal candidate should have strong communication and technical skills along with relevant experience.
Full benefits include competitive pay, health insurance, and growth opportunities.
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