Operations Clerk

Position Purpose

This role accelerates business value by providing administrative support services to a geographically dispersed operations team. The administrator interacts with all levels of Field Operations Management, the OCS Accounting Team, Human Resources, and Safety teams to execute the Company’s policies, internal controls, manage data and information flow, and provide analytical and reporting support.

• Process payroll hours and adjustments for approval; ensure payroll is complete and compliant.
• Investigate count variances and manage cash handling; ensure accurate cash deposits.
• Support procurement functions, including preparing purchase orders and creating receipts.
• Manage office supplies, incoming calls, and assist visitors.
• Assist local operations management by posting scorecards, compiling management reports, filling in for selected plant operations positions during illness or vacations, and identifying opportunities for process improvement.
• Provide customer assistance as required.
• Reconcile sales for assigned locations.
• Assist the Accounts Receivable team with customer data, setup, and monitoring of accounts receivables; ensure data accuracy and correct any inaccuracies with the accounting team.
• Support RIW methodologies to enhance execution and drive continuous improvements.
• Perform other duties and responsibilities assigned by management.

• Internal:
  Field personnel (drivers, FEST employees, plant employees, Plant Managers, Market Managers, Regional Vice Presidents, OCS Department Managers, and OCS Accounting Team Members).
• External:
  Company vendors and customers.

This position is complex with a direct and significant effect on the company’s financial records through proper administration of responsibilities. Accuracy and completeness are critical to classification and reporting of transactions.

Has access to customer and credit records, vendor records, distributor agreements, pricing information, contractual agreements, accounting and financial information, trade secrets, and extensive confidential information. May have access to company funds or assets.

Individual contributor role with no direct reports.

High school diploma or GED required;
Bachelor’s degree in business, finance, administration or a related field preferred.
Minimum 3 years of related administrative experience; accounting experience preferred.
Strong operations and financial reporting experience.
High attention to detail and drive for process improvements.
Proficient in Excel, Word, Outlook and Microsoft Dynamics AX.
Strong written and oral communication and organizational skills.

Typical office environment; primarily sedentary using computers, calculators, phones and other office equipment. Fast‑paced environment requiring stress management, collaboration and complex problem solving. Minimal travel required.

Fort Myers, Florida