Customer Service Clerk; Bilingual

We're Hiring:
Customer Service Clerk (Bilingual Preferred)

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

The Courts Department is seeking a motivated Customer Service Clerk to join our team. This entry-level role is perfect for someone who thrives in a fast-paced environment, enjoys helping others, and is eager to grow within the judicial system.

• Providing professional, empathetic customer service across all platforms—including in person and through our Call Center
• Managing case-related tasks across assigned case tracks
• Handling financial transactions with accuracy, including accepting payments
• Preparing and scanning documents into the case management system
• Determining indigency qualifications
• Issuing subpoenas and processing service documents
• Entering data into the case management system
• Processing records requests through Court Records Inquiry (CRI)
• Assisting jury customers via the Call Center
• Scheduling hearings and preparing payment arrangements
• Processing incoming mail and supporting special projects as needed

• Proficiency in Microsoft Outlook and Word preferred
• Strong keyboarding and data entry accuracy
  
  Ability to maintain sequential filing systems
• Solid command of business English and math
• Excellent organizational skills and attention to detail

For a complete job description, .

• High school diploma or equivalent required
• Minimum 2 years of clerical experience, or a combination of education and experience demonstrating ability to perform job duties
• Years of customer service experience required
• Cash handling experience preferred

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.

Note:

Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.