Project Administrator

Description

• Serve as the first point of contact for callers, ensuring a welcoming and professional experience.
• Manage the main phone line, directing calls to the appropriate department team members or taking detailed messages.
• Manage all incoming service requests via phone or email, determining warranty or billable and input into the system.
• Enter/Maintain Remodeling Department schedules in Microsoft Access.
• Assist in initial entry of Outlines into Buildertrend & Microsoft Access.
• Coordinate all keys and lock boxes for jobs.
• Call customers to confirm schedule start date.
• Make daily calls for scheduling.
• Creation of job binders for field use.
• Support communication between departments by relaying messages and updates efficiently.
• Provide support to Project Managers as needed.
• Schedule all inspections needed for projects.
• Prepare Notices of Commencement.
• Assist in application preparation for permits.

• Strong communication and interpersonal skills; must be good with people.
• Exceptional organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite/Access and phone systems.
• Ability to multitask and manage priorities in a busy office environment.
• Experience with Buildertrend is a plus but not required.
• Permitting/Inspections experience is a plus but not required.
• Good attendance record.