Office Services Administrator

Position Summary

The Office Services Administrator provides on-site, day-to-day execution of office operations, facilities support, and employee engagement activities at their assigned TRANZACT location. This role acts as the front-line point of contact for employees, visitors, and vendors, carrying out the plans, standards, and budgets set by the Office Services & Events Manager. The Administrator ensures a safe, well-run, and welcoming site while freeing the Manager to focus on multi-site strategy and leadership.

• Serve as the on-site point of contact for vendors (cleaning, maintenance, catering); submit and track work orders/service tickets, escalating unresolved issues to the Manager.
• Monitor site safety and badge protocols; report safety, security, or ADA compliance concerns to the Manager and HR.
• Maintain and replenish office equipment and supply inventory; place routine supply and equipment orders within approved budget.
• Process invoice submissions and expense entries for Manager review and approval; maintain organized expense records.
• Coordinate day-to-day conference room bookings and meeting-room setup/readiness.
• Manage badge issuance, badge replacements, and equipment returns for employees and departing staff.
• Support execution of space-planning changes (desk assignments, moves, signage) as directed by the Manager.
• Partner with IT and warehouse contacts to receive, log, and coordinate shipment of equipment/supplies for sales centers as needed.

• Execute on-site event logistics - setup, decor, catering coordination, and breakdown - per the Manager's event plan and budget.
• Order and distribute engagement materials, games, and prizes for employees and sales agents, including AEP activities.
• Distribute Manager-developed weekly calendars, newsletters, and announcements to employees via email and Teams.
• Assist with logistics for recognition programs, wellness initiatives, and volunteer events.
• Serve as the first point of contact for employee questions about office services and events, escalating as needed.
• Help maintain a welcoming, organized, and inclusive site environment that reflects TRANZACT's values.

• Support recruiting logistics in partnership with the Recruiting team: interview scheduling, candidate communication, and on-site hiring event setup.
• Provide on-site guidance to candidates, new hires, and visitors, including pre-licensing exam venue logistics as needed.

• Handle additional site-based administrative and project tasks as assigned by the Manager.

Office Services & Events Manager (assigned location).