Ops Senior Clerk

Requisition No: 883581

Agency:
Department of Health

Working Title:

OPS SENIOR CLERK -

Pay Plan:
Temp

Position Number:

Salary: $16.71 to $17.55 per hour

Posting Closing Date: 09/22/2026

• This is a part-time Other Personnel Service (OPS) Senior Clerk position working 25 to 29 hours per week with the Department of Health in Lee County.*

The incumbent of this position provides clerical administrative support to DOH-Lee Women, Infants and Children Program. Complies with all WIC and DOH policies, operating procedures and directives, in accordance with DHM 150-24. This position may serve clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan.

This is a record specialist position which provides clinic site support for the WIC department.

• Missing Blood Work Report
• Anthropometrics Pending Report
• Expiring Short Certification Report
• Clients Pending Report
• Clients Eligible for Benefits, no future appointments.

Answers incoming phone calls in a professional manner to schedule appointments in the FL-Wise System, provide information, or forward calls. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides information to the public regarding the WIC Program, classes and/or other program events. Provides information on community assistance agencies.

Protect, promote and support breastfeeding. Refer client to appropriate site for breastfeeding information, concerns and/or breast pump loan.

Meets deadline for submission of EAR’S, timesheets, mileage vouchers, and other items requested. Attends staff meetings and in-service training programs. Participates in on-going training activities with the local agency. Performs other duties as assigned.

• Possess a valid driver’s license and have a reliable vehicle to carry out these duties.
• Ability to answer telephone calls, forward calls, take messages and schedule appointments.
• Skilled in operating a personal computer.

Florida Department of Health Mission, Vision, and Values:

To be the Healthiest State in the Nation.

• I nnovation:
  We search for creative solutions and manage resources wisely.
• C ollaboration:
  We use teamwork to achieve common goals & solve problems.
• A ccountability:
  We perform with integrity & respect.
• R esponsiveness:
  We achieve our mission by serving our customers & engaging our partners.
• E xcellence:
  We promote quality outcomes through learning & continuous performance improvement.

Fort Myers

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit  .

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number…