Deal Hub Bid Manager

Deal Hub Bid Manager

Global Enterprise Deal Hub serves as the single point of contact for Global Enterprises Sellers to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Deal Hub Bid Manager's primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals through strategic thinking, foresight, gained account knowledge and ability to put a contract together.

What you'll do:

• Strategic partner to Client Directors managing Gartner's largest accounts to understand client requirements, evaluate requests against Gartner standards, help Sales leverage best practices to maximize retention and grow the business.
• Ability to quickly grasp complexities of renewals, including products and services sold, as well as identify potential long-term ramifications of non-standard requests. Drafting and iterating complex quotes via spreadsheets and building manual contract documents as may be required by the client.
• Prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals.
• Collaborating with key business stakeholders in finance, pricing, legal, product and various other departments to develop winning strategies, competitive differentiation and gather approvals for non-standard terms.
• Proactively monitor renewals of master agreements to ensure these are completed before services are up for renewal.
• Ability to draw from past experience and leverage best practices in order to coach, strategize and be a solutions-oriented partner.
• Be adept at using data to help craft a sensible narrative with Sales to help them drive urgency with clients to sign with Gartner.
• Strong project management and organizational skills to be able to manage multiple enterprise accounts despite not necessarily working them daily and maintain a clearly documented audit trail for all request.

What you'll need:

• Minimum of 5 years' experience in sales, service or related disciplines or a minimum of 2-3 years of Deal Hub/Deal Desk experience.
• Minimum of 1-2 years of Salesforce CRM experience
• BA/BS strong preferred
• Willingness to adapt to changing business environment, thinking creatively about how to provide the highest level of client/member service
• Superior interpersonal and collaboration skills
  • Excellent written and verbal communication skills
• Ability to present self professionally and intelligently to internal clients/colleagues
• Strong analytic skills, strong proficiency with Excel, and superior problem-solving ability
• Demonstrated poise and grace under pressure
• Demonstrated initiative and resourcefulness and ability to drive process improvement where needed
• Superior judgment
• Ability to build relationships and work well across functions