Library Assistant
Listed on 2026-07-27
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Description
Locations Currently Hiring:
- Dunbar-Jupiter Hammon Library - Fort Myers, FL
- 3095 Blount St, Fort Myers, FL 33916
We’re looking for candidates who enjoy working with people, communicate well, and take pride in delivering great customer service. The ideal candidates are dependable, flexible, and comfortable connecting with patrons of all ages and backgrounds, including those who speak languages other than English. Curiosity, initiative, and a genuine passion for community service will help you shine in this role.
Duties and Responsibilities What You’ll Do- Check materials in and out, assist with holds, and update patron records
- Issue and renew library cards while maintaining accurate accounts
- Provide friendly, helpful service at the circulation desk
- Help patrons find materials and navigate basic library services
- Sort, shelve, and shift materials to keep collections organized and accessible
- Operate self-check machines, computers, copiers, and other equipment
- Collect fines and fees and help prepare daily deposits
- Prepare reports, order supplies, and ensure materials remain in good condition
To succeed in this role, you’ll need strong communication skills, the ability to work collaboratively with a team, and a commitment to providing inclusive service to a diverse community. You should be comfortable engaging with patrons of all ages, including children, teens, and those who speak languages other than English. Initiative, creativity, and flexibility are key—along with a willingness to grow and learn.
Education,Experience, Licensing
Minimum Qualifications What We’re Looking For
- A combination of education and experience equivalent to a high school diploma or GED
- One (1) year of fast-paced, professional customer service or related experience
- Two or more years of education beyond high school
- Three (3) or more years of customer service experience
- Prior library experience
- A valid Florida Driver’s License
Work Schedule:
Part‑time, not benefit‑eligible, 40 hours bi‑weekly. Hours vary and will include evenings, Saturdays, and some Sundays.
Location Flexibility:Employees may be reassigned temporarily or permanently to other locations in the system based on operational needs
Team Culture:You’ll be part of a dedicated team that values collaboration, continuous learning, and outstanding service, both to the public and to one another.
At the Lee County Library System, we do more than lend books; we build community. With 13 active branches, innovative resources, and impactful programs, we empower people of all ages to explore, learn, and connect.
If you’re passionate about public service, creativity, and helping others thrive, this is your opportunity to grow your career and make a real difference.
Why Join Lee County Library System?- Be part of a team that values innovation, collaboration, and community engagement
- Work in a 13‑branch system serving a diverse and growing population
- Deliver programs, services, and resources that inspire learning and lifelong curiosity
- Support access to books, technology, and opportunity for everyone in our community
Lee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit. Find out more about Lee County at Lee County Government.
Emergency Response/Recovery ActivitiesAll County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject…
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