Customer Service (ID #515328

Inbound Customer Service Representative (Contract)

Onsite Fort Myers, FL These are NOT REMOTE positions; must be willing to commute to the call center building in Fort Myers, FL. The ideal candidate will have some customer service experience, such as in a retail, restaurant, call center environment, etc.

Schedule:

Full-time, Monday-Friday, 1st Shift Pay: $18.73 per hour If you thrive in a fast-paced environment and have a passion for providing excellent customer service, we want to hear from you! We're seeking detail-oriented and organized representatives to join our team for a large healthcare provider in Lee County. The ideal candidate can multitask effectively, communicate with empathy, and actively listen to support customers.

Training Details:

• Training provided; hours are 8:00 a.m.
  
  - 4:30 p.m.
• 4-weeks of full-time, day shift training (paid at your full pay rate) before being placed on the call center floor to work independently

Job Description:

• Answer inbound calls
• Look up information and assist customers / patients with various inquiries while providing excellent customer service
• This will be in a large team environment, and you will have your own office workspace in an office setting for a large healthcare provider
• This is a temporary, contract position, handling inbound patient calls (no sales)

Job Requirements for Customer Service Rep:

• Able to type 35+ words per minute (email me directly for a one-minute typing test: Moll)
• Able to multitask by answering inbound calls, looking up information, and assisting customers with inquiries
• Some experience in customer service, such as retail, restaurant, call center, etc., preferred

Apply Today!