Client Success Associate- New Graduates or Early Career

Client Success Associate
- New Graduates or Early Career

What makes Gartner a great place to work?

We'rerecognized worldwide as a great place to work year after year. We'vebeen recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you'llmake deep connections with colleagues, clients and the communities in which we live and work. You'llhave the autonomy to get your work done with the flexibility you need to achieve your best.

About the role:

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

What you willdo:

Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription

Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include:

Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.

Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership

Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.

Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.

What you willneed:

Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience

Proven track record of success fueled by a passion for delighting clients

Strong communication, collaboration, prioritization, critical thinking, and influencing skills

What you willget:

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

Collaborative, team-oriented culture that embraces diversity

Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and