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Bilingual Mandarin Customer Success: Retention Specialist

Job in Fort Myers, Lee County, Florida, 33901, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking
  • Language/Bilingual
    Bilingual, Chinese Speaking
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Yelp is hiring a bilingual Customer Success Representative to support small business advertisers from a remote location in the United States (excluding the Bay Area). The role focuses on helping clients realize ROI from Yelp ads through high-volume inbound support and consultative guidance.

You will work with English and Mandarin-speaking customers, educate advertisers, and strive to consistently meet monthly targets in a fast-paced environment.

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