Crew Member, Customer Service​/HelpDesk

Position Overview

Sky Zone Crew Members are part‑time associates who gain experience across multiple departments and build essential workforce skills such as customer service, safety management, and communication. The following part‑time opportunities are available:

• Court Monitor (Safety Crew)
• Café Associate
• Party Host
• Front Desk
• Membership Sales

All crew members work closely with park members, guests, and colleagues. Employees are expected to provide a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment.

• Must be 16 years of age or older.
• Comfortable engaging with large groups of people.
• Ability to work a flexible schedule during park operational hours, including normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high‑volume, customer‑facing role (e.g., entertainment, retail, service, fitness) is ideal but not required.
• Customer service or sales experience is a bonus.
• Ability to sit, stand, and move around the park for long periods.
• Ability to lift a minimum of 20 pounds.

• Remain stationary and move around the park for long periods to accommodate guest, park, and safety needs.
• Lift and/or move a minimum of 20 pounds.
• Frequently communicate and interact with employees and customers in a busy, often loud indoor environment.

$14.00–$15.00 per hour, based on qualifications, experience, and performance.