Retail Agent

Counter Agent/Customer Service

Our client, a leading retail and logistics organization, is seeking a part time Counter Agent/Customer Service professional to join their team. As a Counter Agent/Customer Service, you will be part of the customer support team supporting retail operations and shipping inquiries. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment.

Location:

Fort Myers, FL

Pay Range: $20/hour

Shift: 9am - 6pm, Monday through Saturday, 20-25 hours weekly

What's the Job?

• Assist customers with shipping inquiries and provide shipping quotes
• Support store operations by managing customer interactions and inquiries
• Utilize internal chat systems and participate in daily team calls
• Ensure a cashless operation environment with security measures in place
• Maintain a high level of accountability and communication with team members and supervisors

What's Needed?

• Hands-on experience serving customers in fast-paced environments
• Reliability with a maximum of 2 jobs in the past 5 years
• Experience in hospitality, retail, or logistics industries preferred
• Strong problem-solving skills and ability to multitask during peak periods
• Spanish-speaking skills are a plus in many markets

What's in it for me?

• Opportunity to transition from temporary to permanent employment after 6 months
• Supportive team environment with daily communication and collaboration
• Work in a dynamic retail and logistics setting with growth potential
• Competitive hourly compensation aligned with market standards
• Flexible part-time schedule with weekends included

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.