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Guest Experience & Reservations Specialist
Job in
Fort Myers, Lee County, Florida, 33916, USA
Listed on 2026-08-25
Listing for:
Bowland, HeadPinz & FastTrax
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Head Pinz & Fast Trax Entertainment Centers is seeking a Call Center Representative to assist guests via phone and digital channels, providing accurate information on hours, pricing, attractions, events, and policies. This role supports party and group inquiries with a focus on data accuracy, privacy, and policy adherence.
The position requires strong communication, conflict resolution, and the ability to handle multiple computer systems.
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