Retail Agent

Our client, a leading retail and logistics organization, is seeking a Part time Counter Agent/Customer Service professional to join their team. As a Counter Agent/Customer Service, you will be part of the customer support team supporting retail operations and shipping inquiries. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment, which will align successfully in the organization.

Job Title: Counter Agent/Customer Service

Location: Fort Myers, FL

Pay Range: $20/hour

Shift: 9am - 6pm, Monday through Saturday, 20-25 hours weekly

What's the Job?

• Assist customers with shipping inquiries and provide shipping quotes

• Support store operations by managing customer interactions and inquiries

• Utilize internal chat systems and participate in daily team calls

• Ensure a cashless operation environment with security measures in place

• Maintain a high level of accountability and communication with team members and supervisors

What's Needed?

• Hands-on experience serving customers in fast-paced environments

• Reliability with a maximum of 2 jobs in the past 5 years

• Experience in hospitality, retail, or logistics industries preferred

• Strong problem-solving skills and ability to multitask during peak periods

• Spanish-speaking skills are a plus in many markets

What's in it for me?

• Opportunity to transition from temporary to permanent employment after 6 months

• Supportive team environment with daily communication and collaboration

• Work in a dynamic retail and logistics setting with growth potential

• Competitive hourly compensation aligned with market standards

• Flexible part-time schedule with weekends included

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.