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Guest Support Specialist - Call Center; Evenings/Weekends
Job in
Fort Myers, Lee County, Florida, 33916, USA
Listed on 2026-08-28
Listing for:
bowlandheadpinzfasttrax
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Head Pinz & Fast Trax Entertainment Centers in Florida seeks a Call Center Representative to support guests by phone and digital channels, answer questions about hours, pricing, attractions, and policies, and handle party inquiries with accuracy and courtesy.
The role emphasizes compliance, data protection, and transactional integrity, with responsibilities for reservations, confirmations, and processing payments, while maintaining calmness during busy periods and escalations when needed.
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