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Customer Support Representative

Job in Fort Myers, Lee County, Florida, 33901, USA
Listing for: PrideStaff
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Salary/Wage Range or Industry Benchmark: 16 - 17 USD Hourly USD 16.00 17.00 HOUR
Job Description & How to Apply Below

Customer Support Representative

Customer Support Representative Shift/

Hours:

Monday – Friday (First

Shift: 8:00 AM – 5:00 PM) Pay Range: $16.00 – $17.00 / hour

Location:

Fort Myers, FL

Customer Support Representative

Responsibilities & Requirements:
  • Professionally answer inbound calls from customers in a high-volume call center environment.
  • Demonstrate deep product and service knowledge to assist customers accurately and efficiently.
  • Listen attentively to resolve customer concerns, complaints, and billing or service inquiries.
  • Research accurate solutions using internal databases, software, and company resources.
  • Document call details, account updates, and customer interactions clearly in the CRM system.
  • Strong effective written and verbal communication skills required.
  • Strong computer skills, including fast/accurate typing and navigation across multiple screens.
Customer Support Representative

Skills:
  • Excellent communication skills
  • Strong organizational abilities
  • Proficiency in Microsoft Office and CRM softwares
  • Multitasking and prioritization skills
  • Professional phone etiquette
  • Reliable and punctual
  • Friendly, team-player attitude
  • Problem-solving abilities under pressure
Benefits of Working with Pride Staff:
  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

Company Overview:
Work with a Staffing Firm that works for you! Pride Staff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, Pride Staff gives you the inside track to great jobs with 3,000+ employers.

Compensation / Pay Rate (Up to): $16.00 - $17.00 Per Hour

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