Banquet Set-Up Attendant

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Banquet Setup Attendant is responsible for the accurate and efficient setup, breakdown, and maintenance of banquet spaces at the hotel. This role ensures that all events meet client expectations by following Banquet Event Orders (EOs) and providing exceptional guest service. The ideal candidate is detail-oriented, customer-focused, and capable of working in a fast-paced environment while maintaining a professional demeanor in guest interactions, consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development Essential Functions Set up and break down banquet spaces, including arranging tables, chairs, stages, and other equipment per event specifications and BEOs.Assist

with banquet functions, including setting tables, chairs, linens, and banquet equipment.

Maintain the cleanliness and order of work areas such as closets, carts, and storage spaces.

Report any light outages, broken equipment, or room disparities to the manager, paying close attention to hallway areas and event rooms.

Support the setup, execution, and breakdown of concerts and large scale events held at the Caloosa Sound Amphitheater, including staging, seating arrangements, and coordination with events team to ensure a seamless guest experience.

Assisted in maintaining an accurate inventory of banquet supplies such as chairs, tables, and linens and communicated inventory needs to the manager.

Perform minor repairs to banquet furniture and equipment as needed, ensuring all items are safe and functional.

Report any hazards or unsafe conditions immediately to the Banquet Manager.

Acknowledge guests in all public spaces with a warm, friendly greeting and interact with them using personalization, such as using their names.

Assist guests with any special requests or inquiries, ensuring professional and courteous communication at all times.

Take initiative to handle assignments with limited supervision, following instructions and ensuring high-quality event setups.

Perform other duties as assigned by management to provide service excellence to guests and the banquet team.

Hotel Performance Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott Qualification Standards Education & Experience High School diploma or higher

Previous hospitality experience preferred

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to use technology e.g. tablets, iPadsPhysical Demands Ability to stand for extended periods of time Ability to squat and bend Ability to communicate clearly

Corrected vision to normal range

Ability to work long hours as needed

Ability to lift/push/pull 50 lbs.

Mental Demands Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Able to work independently, take direction, and provide direction to others

Manage differing personalities within the office, the hotel, and the community

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary NOTICE:
The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Benefits Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees

Part-time Associate Benefits All above-listed benefits except for Medical Insurance and Holiday Pay Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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