Senior Help Desk Technician - Tier 2
Job in
Fort Myers, Lee County, Florida, 33916, USA
Listed on 2026-02-09
Listing for:
TeamLogic IT, Inc.
Full Time
position Listed on 2026-02-09
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services company in Fort Myers is seeking Support Engineers to handle Tier 1 and Tier 2 service requests. The role involves troubleshooting technical issues, managing daily ticket queues, and ensuring superior customer satisfaction. Ideal candidates should have strong troubleshooting skills, especially with Windows OS and networking technologies, and a commitment to providing excellent service. A CompTIA A+ certification is required, with experience preferred in a Technical Support/Service Desk environment.
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Position Requirements
10+ Years
work experience
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