Senior Director, Digital Technology Solutions, Enterprise Systems

Overview

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

Neo Genomics is looking for a Senior Director, Digital Solutions Management, Enterprise Systems who wants to continue to learn in order to allow our company to grow. This is an onsite position in Ramsey, NJ or Fort Myers, FL.

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

As the Senior Director of Digital Technology Solutions Enterprise you will lead the strategy, delivery, and continuous improvement of our corporate technology platforms, with an "Automation & AI first" mindset. You will serve as the primary technology partner to our HR, Finance, Legal, Supply Chain, Procurement and other business leaders, driving enterprise-wide automation initiatives that reduce operational overhead, improve data integrity, drive value and accelerate decision-making s is a high-impact leadership role which combines deep platform expertise with a relentless automation mindset.

This role is a strategic leader as well as a hands-on driver of delivery to create a seamless, streamlined back-office ecosystem.

• Proactive partner to create, own, and execute the enterprise applications technology strategy, including ERP, HRIS, and supporting platforms
• Oversee solution design, project delivery and associated needs to ensure business readiness, compliance and sustained value realization
• Translate business strategy into clear, executable technology priorities
• Lead and manage execution as a hands on player and coach
• Partner with Finance to automate key processes such as procure-to-pay, order-to-cash, financial close, expense management, and compliance reporting
• Partner with HR to automate recruiting workflows, onboarding/offboarding, payroll processing, benefits administration, and workforce analytics
• Partner with operational teams to integrate, automate, streamline and provide data for analytics on opportunities for process optimization
• Champion seamless integrations, relentless automation and business process efficiency in partnership with business process owners and technology peers
• Own the end-to-end lifecycle of enterprise platforms — architecture, configuration, integrations, upgrades, and vendor management
• Ensure platform stability, security, and compliance with relevant regulatory frameworks (GaaP, SOX, GDPR, HIPAA, etc.)
• Oversee system integrations between HR (Workday), Finance (Oracle), and adjacent platforms (Service Now, Xifin, ERP, other business platforms)
• Drive data quality and governance initiatives that underpin reliable analytics and reporting
• Build, mentor, and retain a high-performing team internal and external
• Manage relationships with key vendors and system integrators, ensuring contract value and performance accountability with clear value vs cost
• Establish a consistent delivery model including rapid speed to value, change management, and release management
• Serve as a deeply embedded technology partner to enterprise operational business leaders

• Bachelor s or Master s degree in Information Technology or Computer Science or equivalent experience in an Information Technology environment required
• 12+ years  experience leading ERP/Finance implementations, optimazations and rollouts with 7+ years in a people management role
• Success managing large scale enterprise ecosystems in partnership with senior functional leaders, acting as a trusted advisor
• Strong executive presence, strategic thinking, results orientation
• Hands-on leadership style with the ability to bridge requirements across stakeholders, with a bias for action and results
• Experience with AI/ML integration into enterprise workflows (e.g., predictive analytics, natural language processing for HR/Finance use cases, Claude, Julius, Copilot, SaaS AI capabilities, etc.).
• Familiarity with data governance frameworks and enterprise data platforms
• Certifications or experience in relevant platforms (Workday, serviceNow, Oracle, UiPath, etc.)
• 20-50% travel (higher during implementation periods)

The Project / Program Management focus specializes in the engineering and management of significant projects (e.g., strategic change management, new business and product initiatives, process re-engineering, establishment of control procedures, etc.). Typically works on multi-disciplinary projects, and requires a broad knowledge of the firm and its functions.

This role provides enterprise-level leadership, exercising executive judgment to drive company-wide results and overall organizational performance.