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IT Service Delivery Leader
Job in
Fort Myers, Lee County, Florida, 33916, USA
Listed on 2026-07-20
Listing for:
The Chronicle Of Higher Education, Inc.
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Florida Gulf Coast University (FGCU) is seeking an IT Service Operations Manager to oversee the centralized IT service operations, including help desk, call center, and client support functions, ensuring high-quality technology support for students, faculty, and staff.
The role leads the IT Client Services team, manages service delivery and performance, and drives process improvements while ensuring compliance with policies and service standards across the university.
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