Senior Cloud Solutions Architect

We're Hiring:
Senior Cloud Solutions Architect

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

The Innovation & Technology Department is seeking a highly skilled Senior Cloud Solutions Architect to design, implement, and optimize enterprise cloud and SaaS architectures that support mission-critical organizational functions. This role is ideal for a strategic thinker who thrives in complex environments, excels at technical leadership, and is passionate about building secure, scalable, and high-availability systems.

As a Senior Cloud Solutions Architect you will:

• Provide Tier 3 support for assigned applications, troubleshooting data issues, configuration errors, and software defects.
• Collaborate with system architects and administrators to maintain and enhance infrastructure software.
• Manage vendor relationships to support new product implementation and resolve adaptation or defect issues.
• Define, develop, and document business requirements for complex systems and infrastructure projects.
• Create and execute test plans, analyze performance results, and implement improvements.
• Develop and maintain a comprehensive systems capacity plan.
• Document existing architecture and recommend improvements or alternatives.
• Research emerging technologies and implement solutions that increase efficiency and flexibility.
• Develop and communicate strategic plans for systems investment, including cost-reduction opportunities.
• Generate performance statistics and reports for servers, storage, and related systems.
• Design and implement the Microsoft 365 G5 security stack including Conditional Access, Defender for Office 365, Purview, Information Protection, and zero-trust controls.
• Lead enterprise migration from Microsoft on-prem environments to Microsoft 365 G5.
• Monitor and optimize server and storage configurations, processes, and service records.
• Design and deploy VMs, storage allocations, and associated hardware.
• Conduct critical analysis of test results and deliver solutions to problem areas.
• Evaluate incident trends and document the full problem-solving lifecycle.
• Record incidents, changes, and problems in call-logging systems.
• Provide architectural guidance and mentorship to junior team members.
• Participate in project teams and support off-hours work when needed.
Perform additional duties as assigned.

• Highly skilled in Microsoft 365 services, Azure AD, Exchange Online, Teams, SharePoint Online, One Drive.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Excellent customer service orientation; results driven.
• Excellent ability to present ideas in business-friendly language.
• Excellent analytical and problem-solving abilities.
• Keen attention to details.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Familiarity with the advanced principles of ITIL.
• Highly skilled with software tools and utilities including, but not limited to Microsoft ® Project, Visio, PowerPoint and Office.
• Strong understanding of current industry standards, commonly-used concepts, practices and procedures within the information technology industry.
• Strong knowledge of M365 G5 security and compliance features.
• Proven experience in overseeing the design, development, and implementation of hardware and software systems, applications, and related products.
• Proven experience in overseeing systems planning, security principles, and general systems management best practices.
• Solid experience in overseeing testing, flowchart, and data mapping tools and procedures.
• Solid ability to be a positive and effective change agent.
• Solid ability to foster a work environment that promotes innovation and creative thinking.

Bachelor's Degree in the Information Technology field or 4 years of IT industry experience.

• 4 years direct work experience in a cloud solutions architect capacity.
• Technical certifications a plus.
• ITIL v4 certification a plus.

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.

Note:

Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.