Insurance Risk Manager

Job Description Summary

Insurance Risk Manager

Insurance Risk Manager

Accounting/Finance

Susan Dusenbery, Director, Insurance and Risk Management

Exempt

SLD

2/17/2026

The Insurance Risk Manager will have responsibilities relating to all aspects of the insurance and risk management programs. This will include a wide range of aspects from understanding and evaluating insurance programs and coverage enhancements, assisting in the assessment of risks that can be covered by insurance, compiling underwriting information and coverage placement, as well as assisting in the structuring, negotiating, purchasing and day-to-day management of our insurance programs.

This position will report to the Director, Insurance and Risk Management, but will include close working relationships with the Treasurer of Mosaic Health as well as occasional interactions with the Chief Compliance Officer, Chief Financial Officer, Business Development and Credentialing teams of the Business Units.

• Manages the Medical Malpractice claims process directly after claim submission through litigation, settlement, and/or trial, and consults and/or may participate in negotiations, conferences and mediations with adjusting companies, outside legal counsel, staff, claimants, and other involved parties.
• Assists with the gathering of insurance policy renewal data for all insurance policies.
• Assists in insurance procurement for newly acquired and existing business units, assists in the development and implementation of risk management and compliance policies/procedures, and assists with claims and litigation.
• Acquisition support and onboarding.
• Reporting of insurance claims for all lines except for Medical Malpractice, General Liability and Workers’ Compensation.
• Manage Medical Malpractice tail tracking and payment collection for departed providers.
• Works with the company’s insurance brokers to respond to requests for certificates of insurance and claims history document.
• Identifies potential risk exposures, recommends solutions, implements approved programs, policies and procedures, promotes loss prevention, and updates and monitors compliance as it relates to Medical Malpractice.

• None.

To perform the job successfully, an individual should demonstrate the following competencies:

• Analysis/Problem Assessment – Securing relevant information and identifying key issues and relationships from a base of information; relating and comparing data from different sources; identifying cause-effect relationships.
• Coaching – Facilitating the development of other’s knowledge and skills; providing timely feedback and guidance to help them reach goals.
• Compassion – The responsibility to put a patient’s or person’s interests first, including the duty not to harm, deliver proper care, and maintain confidentiality.
• Compliance – Employee has satisfactory completed employers required compliance training. Employee is able to demonstrate an understanding of employers Code of Conduct.
• Communication – Expressing ideas effectively in individual and group situations (including nonverbal communication); adjusting language or terminology to the characteristics and needs of the audience. Good listening skills.
• Delegation of Authority and Responsibility – Allocating decision-making authority and task responsibilities to appropriate direct reports; utilizing direct reports’ time, skills and potential effectively.
• Developing Organization Talent – Developing direct reports’ skills and competencies by planning effective development activities related to current and future jobs.
• Follow-up – Consistently maintaining a high activity or productivity level; sustaining long work hours.
• Individual Leadership/ Influencing – Using appropriate interpersonal styles and methods to inspire and guide individuals (direct reports, peers, and supervisors) toward goal achievement; modifying behavior to accommodate tasks, situations, and individuals involved.
• Ini…