Manufacturing Quality Technician

Job Description Summary

Under general supervision, the Quality Systems Technician manages quality activities by performing the following duties personally or through others to satisfy the customer and drive continuous improvement. Shift: B Mon‑Thru 5pm‑3:30am Starting rate: $20.50.

• Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues.
• Utilizes various measurements and tests equipment to perform capability studies; documents process performance as required.
• Develops and maintains work‑in‑process and finished goods quality audits. Ensures audits reflect the most up‑to‑date customer issues.
• Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer.
• Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis.
• Develops and makes visual displays depicting good and bad parts, e.g., acceptable and unacceptable metal.
• Quarantines and oversees disposition of non‑compliant material and devises methods to assess cost and responsibility.
• Works with suppliers to help resolve non‑compliant material issues and make recommendations for improvement and provides feedback as necessary.
• Manages documents related to production inspections, calibration and capability as defined in quality plans.
• Provides training to production workers on audits, inspections, and calibrations as required.
• Understands supplier and customer testing and quality plans as required.
• Understands Engineering Change Orders and Temporary Deviation processes.
• Inspects parts for conformance before shipping, remediates defects when possible and helps identify root cause and corrective actions when parts are found to be outside of standard.

Mentor and lead co‑workers in the Quality Systems Department and in production.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery.

Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Work in air‑conditioned office environment and unacclimatized plant environment.

Ability to travel occasionally domestically. Occasional: activity exists less than one‑third of the time. Frequent: activity exists one‑third to two‑thirds of the time.

• In‑depth knowledge of PGT manufacturing processes and products.
• Ability to work independently with limited guidance from supervisor.
• Familiar with the use of standard measurement and test equipment.
• Ability to read and interpret prints and complex procedures.
• Excellent record‑keeping and documentation skills.
• Working knowledge of word processing, spreadsheets and presentation software.
• A.A. degree preferred.

• Language / Communication
  
  Skills:
  
  Strong written and verbal communication skills. Can communicate well with customers, suppliers, workforce and management.
• Mathematical
  
  Skills:
  
  Trigonometry, geometry, addition, subtraction, multiplication, division, averaging, percentages, and common algebra.
• Reasoning ability.
• Able to coordinate multiple projects and areas of responsibility through prioritization.
• Strong problem‑solving skills.
• Ability to document a plan and delegate responsibility to drive corrective action/results.
• Quality Technician Certification desired.

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life.

Below is a list of benefits you will enjoy…