E-Commerce Associate; Entry Level

Job Title: e-Commerce Associate (Entry Level)

Location: Tice (Fort Myers, FL)

Employment Type: Full-Time & Part-Time available

Goodwill Southwest Florida is seeking an e-Commerce Associate (Entry Level) to support online sales operations through the preparation
, listing
, and fulfillment of donated items. This role is ideal for individuals who enjoy treasure hunting, learning product details, and working in a fast‑paced environment. The successful candidate will be comfortable working independently and as part of a team while helping maximize the value of donations to support Goodwill's mission of creating opportunities and strengthening the community.

• Prepare, research, and list donated items accurately for sale on online marketplaces.
• Fulfill customer orders by packaging and preparing items for timely shipment.
• Meet productivity and quality standards while completing assigned e‑Commerce tasks.
• Provide excellent customer service to internal teams and external customers.
• Work collaboratively with team members while also managing individual assignments effectively.
• Follow all Goodwill policies, department procedures, and safety guidelines.
• Assist with additional e‑Commerce or production tasks as assigned.

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to research product information using multiple online resources.
• Ability to type at least 40 words per minute.
• Strong verbal and written communication skills.
• Ability to listen to and follow instructions effectively.
• Knowledge of basic math skills.
• Physical ability to bend, stoop, reach, twist, push, pull, and lift items weighing up to 40 pounds.
• Ability to stand for extended periods during scheduled work hours.
• Ability to occasionally work in environments where temperatures and climate may fluctuate.

• Mission‑driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $14.00 per hour