Produce Associate

Position Summary

Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness.

You will be in the front‑lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience. Come, be a part of a team that offers our members more for less.

• Passion for and experience with produce
• Member satisfaction as a top priority
• Comfortable with change and able to adapt quickly to different work scenarios
• Curious and creative thinker, driving change through out‑of‑box thinking
• Effective communicator who positively influences team members
• Leads by example

• Maintaining a positive attitude by smiling, greeting, and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area
• Receiving & stocking merchandise in an organized manner
• Maintaining inventory so that there is no out of stock or over‑stock products

• Be a Team Member:
  Maintains up‑to‑date knowledge of the products; collaborates with cross‑functional teams and helps educate other associates on tools, tasks, and resources; communicates effectively and develops interpersonal skills for providing customer service; and is flexible to the needs of the business to work in other areas, track goods, maintain in‑stock levels, and control shrinkage in a timely manner.
• Be an Expert:
  Understands the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); prepares (trims, crisps, packages, scales) products according to established standards; maintains product safety and follows company sanitation guidelines; and adheres to applicable laws, regulations, and company policies related to produce quality.
• Be a Techie:
  Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; uses handheld technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.
• Be an Owner:
  Drives the performance of the area; utilizes digital tools; uses perpetual inventory management techniques to stock and rotate department products; ensures quality and date control standards; eliminates waste; guides peers and provides attention to customer needs; assists customers according to company policies and procedures.
• Be a Talent Ambassador:
  Advocates for the department and the club by valuing the member’s experience in the meat area and modeling high‑quality service and products; executes the basics at the highest possible level of quality; and exhibits energy, commitment, and passion for the work.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; uses the Open Door Policy; and applies these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

• Health benefits:
  
  medical, vision and dental coverage
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance
• Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the…