Chief of Staff & Strategic Operations

About United Water Restoration Group

United Water Restoration Group is a full-service property restoration company specializing in water, fire, mold, and reconstruction services. We serve residential, commercial, and institutional clients with a focus on rapid response, quality execution, and helping property owners navigate the entire restoration process from initial mitigation through rebuild.

This is a unique opportunity to work directly alongside the Head of Business Development as his right hand. No two days are the same. One morning you may interviewing a new employee, and the next day walking a commercial project, preparing a proposal for a municipality, or meeting with a major client. You'll gain exposure to nearly every aspect of running a high-growth company, including operations, sales, marketing, business development, strategic planning, and executive decision-making.

If you're ambitious, hardworking, and eager to accelerate your career, this role offers an exceptional learning opportunity and a clear path for growth.

• Help identify and advance strategic growth opportunities across priority markets and customer segments.
• Build thoughtful target lists of property owners, property managers, municipalities, healthcare systems, schools, hospitality groups, referral partners, trade partners, and commercial clients.
• Support thoughtful, high-touch outreach and follow-up with prospective clients, referral sources, and strategic partners.
• Help register United Water Restoration Group with large corporations, government agencies, and institutional clients while maintaining organized records of contacts, opportunities, and next steps.
• Evaluate incoming bid, partnership, and market opportunities and help determine which are worth pursuing.
• Attend job walks, pre-bid meetings, industry events, and selected networking opportunities as a representative of United Water Restoration Group.

• Attend customer meetings, project walkthroughs, industry events, and other client-facing meetings.
• Assist with client communications, follow-up, relationship development, and next-step coordination.
• Help resolve customer issues and ensure exceptional service.
• Follow active projects from start to finish while coordinating with operations.

• Jump into whatever is needed to help the business succeed.

• Source, interview, and recruit exceptional employees.
• Coordinate hiring efforts across the business.
• Assist with onboarding and organizational development.

• Recruit and qualify new subcontractors throughout Florida.
• Expand and strengthen our subcontractor network.
• Negotiate pricing and service agreements.
• Build long-term vendor relationships.

• Assist with Accounts Receivable initiatives for our sister company,
  United Water Restoration Group
  .
• Support collections and customer follow-up.
• Help prepare operational and financial reporting.
• Coordinate special administrative and strategic projects.

Work closely with both Air Force HVAC and United Water Restoration Group to:

• Share commercial opportunities.
• Coordinate cross-selling efforts.
• Improve customer follow-up and client experience.
• Develop strategic partnerships across both businesses.

• 1–5 years of professional experience preferred.
• Construction or Mitigation experience is not required
  .
• Exceptional work ethic with a willingness to roll up your sleeves.
• Highly organized with outstanding attention to detail.
• Strong relationship-building instincts with the judgment to represent the company professionally in new environments.
• Strong written and verbal communication skills.
• Comfortable…